1. General Policy

• No refund will be issued once a hosting account, domain, or server is activated.

• All payments are final and non-refundable after service delivery.

2. Refund Exceptions

• If CloudBondhu fails to deliver the purchased service (such as hosting server or domain registration), the customer is eligible for a full refund of the paid amount.

• Refund will be issued only to the same number/account from which the payment was made.

3. Service Replacement Option

• If a customer is eligible for a refund, they may choose to use the same paid amount to purchase another service or domain from CloudBondhu instead of requesting cash refund.

4. Non-Refundable Situations

• Refunds will not be provided if:

  • The server or domain has already been purchased.

  • The issue occurred due to customer-side misconfiguration or negligence.

  • The customer cancels services for personal or external reasons after purchase.

By purchasing any service from CloudBondhu, you agree to this no-refund policy.